Clients can place claims for collection in any number or ways. Your access to our on-line interactive web portal allows you to enter claims directly into our system for us to contact your client immediately. Supporting documents can then be uploaded to us directly and entered into your file. Claims can also be sent to us by telephone, fax, mail or email. We guaranty that we will make immediate attempts to contact and resolve your account within four hours of placement for collection. Every attempt will be made to contact your customer within one hour of your placement of accounts for collection.